Enjoy your trip whether it is for pleasure or business and don’t worry about any unpredicted incidents since the steps below should guide you to have quick assistance and accurate handling of claims.

1. For Medical Emergency and or any assistance during your trip call immediately the 24h/24 Alarm Center on the: + (973) 17 218899 or + (353) 91 560621.

2. Provide your name, location, insurance certificate number and the nature of your claim.

3. Keep original invoices/receipts of all expenses incurred.

4. Keep original medical report in case of accident or illness abroad.

5. Keep any valuable document that may support your claim such as police report, Non delivery document or Property Irregularity report from the carrier, travel ticket or any additional document.

When you are back to your home country, you should report your claim within a maximum period of 3 days from the day of your return by contacting:

• ADIR Insurance on 01 256 290.
• The Travel agency where you bought your ticket.